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3 Marketing Tips to Defuse an Upset Customer

3 Marketing Tips to Defuse an Upset Customer

by Marketing and PR Expert Robin Samora | Feb 12, 2021 | Customer Appreciation

Have an upset customer on your hands? If you’re not sure what to do, stay calm and stay tuned.  No one wants an upset customer — it’s bad for business — unless you know how to turn the situation around. If you’re able to do that, you might actually build a...
5 Ways Social Media Improves Customer Trust

5 Ways Social Media Improves Customer Trust

by Marketing and PR Expert Robin Samora | Jun 25, 2020 | Content Marketing, Customer Appreciation, Fast Marketing Minute, Social Media

Would you like to build better relationships with your customers? Think about building trust with social media. Here’s how: 5 Ways Social Media Improves Customer Trust 1. Build strong communication skills. Think about what your customers want to hear from you. What...

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